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According
to a recent
study from Fellows of the Society for New
Communications Research, "The 'new influencers' are
beginning to tear at the fabric of corporate
communications and marketing as they have existed for
100 years, giving rise to a new style characterized by
conversation and community." The profound impact of
new media on the PR landscape was analyzed and the
findings were significant.
Based
on these findings, the researchers arrived at the
following top-line conclusions:
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Social
media is rapidly becoming a core channel for
disseminating information. Fifty-seven percent of
this group of early social media adopters reported
that social media tools are becoming more valuable
to their activities, while 27% reported that social
media is a core element of their communications
strategy.
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Blogs,
online video and social networks are currently the
most popular social media tools, but PR and
corporate communications professionals are using a
wide variety of means to reach audiences, depending
on their unique situations.
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Currently,
the top criteria for determining the relevance and
potential influence of a blogger or podcaster are:
Quality of content, relevance of content to the
company or brand and search engine rank; however,
new metrics are emerging and these criteria could
quickly change.
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The
top criteria for evaluating a person's influence in
online communities and social networks are
participation level, frequency of activity and
prominence in the market or community.
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About
half of the communicators are formally measuring the
effects of their social media initiatives. Their key
goals are to enhance relationships with key
audiences, improve the reputation of their
businesses, drive customer awareness of their online
activities and to solicit customer comments and
feedback.
While
more companies adopt social media, they are still
struggling to find effective metrics for deciding who
are the most influential players. This evolving
landscape will challenge every PR practitioner, and
those that meet the challenge will ultimately succeed.
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