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The fragmentation of media and consumers' increasing control over
their media consumption is causing marketers to shift dollars away
from traditional media like TV, print and radio towards 'new media.'
According to McKinsey,
by 2010, TV advertising will be one-third as effective as it was in
1990.
According
to the Council
of Public Relations Firms, which represents the
nation's leading agencies, 87 percent of its members
project revenue increases for 2007 averaging nearly 14
percent. In a survey of marketers conducted by the Association
of National Advertisers (ANA) Public Relations
ranked number one in terms of its overall value to the
enterprise.
There
are ten main reasons that money is being shifted from
traditional advertising to PR.
1.
The Consumer is in Control
The classic strength of advertising - control - has
greatly eroded. Media have reconfigured themselves to
accommodate consumer-generated content. CNN.com now has
the I-Report displaying videos and images from
consumers. Each night Anderson Cooper features one as
"The Shot." Similarly, Nickelodeon has created
ME:TV, which incorporates content contributions from
kids.
2.
Deep, Credible Content
In this Age of Information, content is king. And
credible content is especially valued. Third party
credibility - the classic strength of PR - is now more
highly valued. Here's how Anthony Rose, Associate
Director for Global Beauty Products at P&G puts it:
"As media inflation proceeds unchecked, and
marketing noise increases, the credibility that PR and
editorial provide cuts through the clutter."
3.
Impact of Issues
Today, issue management is an everyday phenomenon. And
hands down, public relations people are the 'go-to
experts' on steering brands through the ever-more
contentious, critical, skeptical and confrontational
world of issues. Dealing with these challenges is of
extraordinary importance to brand marketers. And PR
people are the best - and only - communications
professionals specifically trained to do so.
4.
The Burgeoning Blogosphere
According to research by Gartner, blogs will 'top out'
at 100 million soon. Bloggers have created an immense
new field of media - one in which PR people are uniquely
qualified to play. However, reaching these "new
influencers" requires the abilities and expertise
of a PR professional.
5.
CEO Alignment
A few years ago, Booz Allen and the ANA did a survey of
chief marketing officers' top priorities, and then
compared those results with a similar survey of chief
executive officers conducted by the Conference Board.
There was a stunning disconnect. The CEO's were
concerned about growth, innovation and adaptability to
change, while the CMOs were buried in tactical issues
like maintaining brand guidelines. CEOs are keenly aware
of the importance of maintaining and enhancing corporate
reputation. And they routinely turn to their public
relations professionals to help them do that.
6.
Intelligent Integration
For decades, brand managers and agency executives have
been talking about the importance of integrated
marketing. PR people are ideal for the role of campaign
integrators because the public relations discipline is
inherently media-agnostic. It embraces every type of
medium and addresses all audiences. In fact, at the 2007
SABRE Awards, one of the largest categories of entries
was integrated campaigns with over 60 entries - all of
consistently high quality according to the judges, and
all inspired and executed by broad-thinking, creative PR
people.
7.
Employees as Brand Ambassadors
Marketers are realizing that employees must be brand
ambassadors, who themselves believe in and help
evangelize a brand's values. One of PR's most basic
functions - communicating to employees - is actually
turning out to be a powerful component of effective
brand marketing.
8.
Newsworthy Creativity
PR creativity - unlike the creativity of other marketing
disciplines - has to meet a very high, built-in
standard. It must pass through the skeptical filter of
producers and reporters before it can reach the public.
For years, marketers have tried to assess PR's impact by
equating it to advertising value. In the future, perhaps
they should do the reverse - evaluate advertising's
impact based on its news value!
9.
Speed to Market
In today's fast-paced business environment,
speed-to-market is a must. PR - like the news media we
work with - can be extremely fast-moving and
opportunistic:
-
We
monitor the news with online tools like Factiva,
Google News, LexisNexis and ProfNet.
-
We
spot opportunities for a client to engage and
comment.
-
We
issue a press release or 'expert available' media
alert.
-
And
within hours, we can help a company become part of
the news cycle and part of a local or national
dialogue.
In
fact, there's probably no other marketing communications
discipline that can act as quickly as PR in getting a
message into the marketplace.
10.
It's Measurable!
PR has gotten a bad rap versus advertising on the issue
of measurability. The fact is that both disciplines have
access to the same measured media metrics like Neilsen
ratings, Arbitron and Audit Bureau of Circulation. PR
messages are embedded in program content. They appear
during newscasts and entertainment shows. PR content is
being measured by the rating service, while advertising
content may very likely not be! |